First Years Natural Comfort Single Breast Pump Review

Wow this pump is horrible! I used mine 3 times and now there is no suction at all. Luckily I have a backup manual Medela pump that works 10 times better. First Years is out for me.

My motor blew after only 2 months!!! I am so dissapointed! The valve that lets the milk into the bottle would sometimes fail, so instead of milk flowing into the bottle, it would get sucked into the pump!

I liked this pump at first because the suction was easily controlled by a dial so there was no discomfort. But it took forever to pump with and I felt like I was wasting a lot of time. Then the pump lost suction completely after milk got into the pump. I called First Years to get a replacement, but the 90-day warranty was up and they said that nothing could be done. I will never buy another First Years product.

This pump works okay, but I am able to express the same amount of milk with my manual pump without the loud, humming noise that this pump makes. I didn’t find that is worked any faster than a manual pump. Plus you can get a manual pump for a better price.

This machine is not recommended. After purchasing a First Years Manual pump and didn’t work I thought it was me why I couldn’t get any milk. I didn’t think it was the pump because First Years was a good brand name to me. I was proven wrong. After 1/2 hour pumping I only got 1 oz the suction is horrible. After calling the “1-800″ number about this product they told me that they would not replace it or give me my money back they would only send me a new suction piece for the pump. Still didn’t work. First Years breast pumps are horrible. Now I am stuck with two useless pieces of garbage.

It worked pretty well for me, slow going (takes almost an hour to fully pump both breasts). But, yesterday after owning and using the pump for only 6 months, it totally quit on me and doesn’t work anymore. I’d suggest investing in something more expensive that will last longer!

I purchased this pump about 1 1/2 months before returning to work with the hopes of storing enough of a supply to not have to worry while I adjusted to my new routine of working full time/pumping. I used it three times before it completely lost suction. I called the 800 number and they willingly sent out a new pump. Unfortunately, it took nearly two weeks to arrive. When I did finally get it, I was completely disappointed. I wasn’t even able to use this pump a second time, as it was in the same non-working condition as the first. I called the 800 number again and received the same response as before.

With only four weeks left before I returned to work, I began to panic so I went out and purchased an Avent Isis IQ Uno to use in the meantime and assumed I would just return the new pump in the sealed package to Babies R Us once I received it. The third pump took nearly two months to arrive!! I had to continually call the First Years warranty line to inquire about the shipment and was told twice that it had already shipped; however when I asked for a tracking number, I was told they had made a mistake and that it hadn’t actually shipped afterall.

At that point, I contacted the Better Business Bureau and finally got a response. I was contacted by The First Years within a week of submitting my complaint to the B.B.B. and after faxing a copy of my original sales receipt was sent a check for the full purchase price of the pump. I would not recommend this pump or any other First Years product to anyone who is in search of a good quality product. Not only do their products lack quality, their customer service also leaves a lot to be desired. The Avent pump I use now, is wonderful!

I also love my Bay Stroller from Strollers Direct

It SUCKS! The first time I used it, my milk got into the motor and I had to wait 2 weeks for them to send me another one. Its super slow. My hand expresses the milk much faster. First Years is off my list for sure.